Every review contains one
The review team wants to escalate the different kind of feedback to the right department in order to improve and avoid the same issue for further guests or simply get better. Each feedback could touch different departments and depending on the matter we need to address it properly.
The feedback can be related to:
1. Cleaning
Tara's cleaning team Portugal
If the cleaning feedback is bad after the stay, email Tara at tarascholiy179@gmail.com with the property name in the title and a screenshot of the feedback
Cleaning team Netherlands
External
2. Rental Valley support team
How are we doing? Did we deal the case at our best? Is it a listing problem? Is the rental guide updated? Has a task been opened for a previous case?
Feedback about this should be address to Annemarie trough an email
3. Rental Valley local hosts
4. Rental Valley maintenance
5. Owners
If the feedback is related to the property in terms of adding an object like "The property could have had a sun umbrella to make it perfect" or "There are not TV channel available unless you have your own smart TV account" please send an email to: owner@rentalvalley.com with this object: Property name - Feedback